Contact the Editors
One address, read by a person, answered within a working week.
Email [email protected]. We read everything that arrives and reply to anything that asks for a reply.
Corrections
If a figure in an article is wrong or out of date, write to us with the article URL and what needs fixing. We will update the piece and note the correction at the foot of the article.
Press and research enquiries
We are a small independent title and do not comment on live news stories. For general research questions about the household energy topics we cover, we are happy to point you to the primary sources we use.
Pitches
See Write for Us for the kinds of pieces we commission, and how to pitch.
Post
We do not keep a public postal address. All correspondence by email, please.
What we cannot help with
We cannot resolve a dispute with your supplier or read a specific bill for you. For that, contact your supplier directly; if you are not satisfied, Citizens Advice runs a free energy helpline, and the Energy Ombudsman deals with complaints the supplier has failed to resolve within eight weeks.